As part of our unwavering commitment to the health and well-being of all companion animals, we want to take time to alert you about this unfortunate situation.
Here’s what we know so far. According to the FDA, Diamond Pet Foods and other brands produced at their Gaston, South Carolina facility between December 9, 2011 and April 7, 2012 have voluntarily recalled dry dog and cat foods due to potential salmonella contamination. This recall affects the following pet food brands:
Chicken Soup For the Pet Lover's Soul
Kaytee Fort-Diets (a rat and hamster feed)
Taste Of The Wild
Wellness Complete Health®
The scale of this recall is massive … products were distributed to customers in 41 states (Alabama, Arkansas, Colorado, Connecticut, DC, Delaware, Florida, Georgia, Iowa, Illinois, Indiana, Kansas, Kentucky, Louisiana, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, Mississippi, New York, North Carolina, North Dakota, Nebraska, New Hampshire, New Jersey, New York, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Virginia, Vermont, Wisconsin, West Virginia, Wyoming) and may have been further distributed to other states through various pet food channels.
Symptoms of salmonella infection in pets include decreased appetite, fever (possibly quite high), lethargy and abdominal pain. If left untreated, dogs and cats may experience vomiting and/or diarrhea (sometimes bloody), and they may refuse food or water. If you know a pet exhibiting any of these symptoms, please contact a veterinarian immediately.
Keep in mind that infected – but otherwise healthy – pets can still be carriers of the disease, potentially infecting other companion animals and humans. You should always thoroughly wash your hands after handling your pet’s food and touching surfaces that might have been exposed to the contaminated products. Since these bacteria can also be present in the feces of your dog or cat, you should dispose of it carefully. According to the Center for Disease Control, 14 people in nine states have been infected with the outbreak strain of Salmonella Infantis.
For complete information on these recalls, we encourage you to visit the FDA’s web site at http://www.fda.gov/Safety/Recalls/default.htm.
Please be assured that this recall does not affect any of our Life’s Abundance products. We are fully confident that our products are completely safe. As you know, we employ numerous safety and quality controls to ensure the highest quality of our products.
When a recall occurs, many pet food companies rely on the media to inform consumers. However, people lead busy lives and often they are not aware of news reports or articles, which can lead to an extremely unfortunate situation for affected pet parents and their companion animals.
The good news for Life’s Abundance customers is that we employ an unparalleled, quick-response system. If we need to share information about a product with our customers, we can do it quickly and effectively. Thanks to our unique distribution system, we are able to pinpoint the lot numbers which identify the individual products shipped to each of our customers. Because we maintain databases with our customer's contact information, we can email them immediately about any issues with their products, should they arise. Also, through our automatic Interactive Voice Response system, we are able to call hundreds of our customers anywhere in the country within just a few hours. At Life’s Abundance, we believe informed consumers make for healthy pets!
Thank you for taking the time to read this important post, and thank you for all that you do to make the world a better place for companion animals.
Dr. Jane Bicks